Case Study: Ensuring Data Protection for Hudak Infrastructure and Repair Services with Veeam Backup for Microsoft 365

Client Overview:
Hudak Infrastructure Repair Services a mid-sized construction company, managing multiple projects across various sites, relies heavily on Microsoft 365 for its daily operations. The company uses Microsoft Exchange Online for email communication, SharePoint Online for document management, and OneDrive for Business for file sharing among project teams. Their workforce, comprising both on-site and remote employees, depends on seamless access to critical data and communications to keep projects on track and clients informed.

Challenge:
The construction company faced significant challenges in protecting their Microsoft 365 data. With numerous ongoing projects and a mobile workforce, accidental deletions, data corruption, and the risk of cyberattacks posed a constant threat. The company needed a reliable backup solution to ensure that all their emails, files, and SharePoint data were securely backed up and easily recoverable, while also meeting compliance requirements for data retention.

Solution:
We implemented Veeam Backup for Microsoft 365, a comprehensive solution designed to protect, manage, and restore Microsoft 365 data with ease. The solution enabled the construction company to safeguard their critical business data, improve data availability, and maintain regulatory compliance.

  1. Comprehensive Data Backup:
    • Configured Veeam Backup for Microsoft 365 to automatically back up all Exchange Online mailboxes, SharePoint Online sites, and OneDrive for Business accounts.
    • Scheduled daily backups with the option to perform on-demand backups for critical periods, such as major project milestones or contract negotiations.
    • Utilized incremental backup technology to minimize storage consumption and ensure fast backup operations, even with large amounts of data.
  2. Granular Recovery Options:
    • Enabled granular recovery of individual emails, files, and folders, allowing quick restoration of accidentally deleted items without restoring the entire mailbox or site.
    • Implemented advanced search capabilities to locate and restore specific documents or emails rapidly, saving time for IT staff and end-users.
    • Configured point-in-time restore options to recover data from specific dates, providing the ability to roll back to previous versions of files or entire projects.
  3. Secure Off-Site Storage:
    • Leveraged our secure datacenter space to store off-site backups, ensuring that a copy of the Microsoft 365 data was always protected against local disruptions, such as site outages or data breaches.
    • Implemented end-to-end encryption for all backup data, both in transit and at rest, ensuring that sensitive business information remained secure and compliant with industry regulations.
  4. Compliance and Retention Policies:
    • Assisted the company in configuring retention policies to meet industry-specific compliance requirements, ensuring that all project documentation, emails, and client communications were retained for the required period.
    • Enabled litigation hold and eDiscovery capabilities, making it easy for the company to respond to legal requests and audits with complete and accurate data records.

Results:
With Veeam Backup for Microsoft 365, the construction company achieved:

  • Improved Data Availability: Employees now have quick and reliable access to historical emails, documents, and project records, reducing downtime and increasing productivity.
  • Enhanced Security: The company’s Microsoft 365 data is now protected against accidental deletions, insider threats, and external attacks, with the assurance that critical business information is always recoverable.
  • Simplified Compliance: Automated backups and customizable retention policies have simplified the company’s compliance management, ensuring adherence to industry regulations and providing peace of mind during audits.
  • Cost Savings: By utilizing off-site storage in our datacenter, the company avoided the need for additional infrastructure investments, while still achieving secure and reliable backup capabilities.

Conclusion:
By implementing Veeam Backup for Microsoft 365, the construction company successfully protected its critical Microsoft 365 data, ensuring continuous access and regulatory compliance. This case study highlights how Veeam’s robust backup and recovery capabilities can empower businesses to safeguard their cloud-based data and streamline their operations, no matter the industry.